Welcome to the Top Agencies Help Center
We’re here to make your experience as smooth as possible. Below you’ll find answers to common questions and guidance on using our website.
1. Getting Started
- Create an Account: Register on topagencies.com.au to start listing or managing your account.
- Browse Listings: Use our search and category filters to explore businesses across Australia.
- Submit a Listing: Click on “Add Listing” from your dashboard to publish your business.
2. Account & Profile
- Forgot Password? Reset it anytime at [YourDomain.com/reset-password].
- Update Details: Log in and edit your profile information from your dashboard.
- Delete Account: Contact us if you wish to permanently remove your account and data.
3. Business Listings
- Free & Paid Listings: Choose between free and premium options when creating your listing.
- Approval Process: All listings are reviewed before going live to maintain quality standards.
- Editing Listings: You can edit your listing details anytime via your dashboard.
- Images & Media: Upload photos, logos, or promotional videos (subject to file size limits).
4. Payments & Billing
- Accepted Methods: We accept major credit/debit cards and PayPal (for premium listings).
- Refund Policy: See our [Refund & Cancellation Policy] for details.
- Invoices: All invoices/receipts can be downloaded from your account dashboard.
5. Privacy & Security
- Data Protection: Your personal data is handled under our [Privacy Policy].
- Cookies: Learn more in our [Cookie Policy].
- Reporting Issues: Contact us immediately if you suspect any misuse of your account.
6. Troubleshooting
- Can’t log in? Try resetting your password.
- Listing not showing? It may still be under review or awaiting approval.
- Payment failed? Double-check your card details or contact your bank.
7. Contact Support
If you can’t find the answer here, our team is happy to help.
📧 Email: [Your Email Address]
📞 Phone: [Your Contact Number]
📍 Address: [Your Business Address]
We aim to respond to all inquiries within 24–48 business hours.